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Refund Policy

2DAY4TOMORROW REFUND & EXCHANGE POLICY

At 2day4tomorrow, we are committed to providing you with high-quality clothing and a satisfying shopping experience. We understand that sometimes a purchase may not be exactly what you expected. Please review our policy carefully to ensure a smooth return or exchange process.

1. Our General Policy

We accept returns and exchanges for most items within [e.g., 30 days] of the original purchase date.

To be eligible for a return or exchange, your item must be:

  • Unused and in the same condition that you received it.

  • Unworn, unwashed, and with all original tags still attached.

  • In its original packaging.

  • Accompanied by proof of purchase (e.g., original receipt, order confirmation email).

2. Items Not Eligible for Return or Exchange

For hygiene and other reasons, certain items are final sale and cannot be returned or exchanged unless they are defective or damaged upon arrival. These include:

  • Undergarments (e.g., socks, underwear)

  • Swimwear (if the hygiene liner has been removed)

  • "Final Sale," "Clearance," or similarly marked items.

  • Gift cards.

3. How to Initiate a Return or Exchange

To initiate a return or exchange, please follow these steps:

  1. Contact Us: Email us at [Your Customer Service Email Address] with your order number and the reason for your return/exchange.

  2. Receive Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to send your item back. Please do not send items back without an RMA number, as it may delay your refund or exchange.

  3. Package Your Item: Securely package your item(s) along with a copy of your proof of purchase and the RMA number clearly marked on the outside of the package.

  4. Ship Your Item: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to an error on our part (e.g., defective or incorrect item). We recommend using a trackable shipping service and/or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [e.g., 7-10 business days]. The timing of the credit appearing on your statement may vary depending on your bank or credit card company.

  • Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [Your Customer Service Email Address].

5. Exchanges

If you need to exchange an item for a different size or color, please follow the return process for the original item and place a new order for the desired item. We will process your refund for the original item once it is received and inspected.

6. Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately at [Your Customer Service Email Address] within [e.g., 7 days] of receiving your order. Please include photos of the defect or damage. We will assess the issue and provide instructions for a return, exchange, or refund, including covering return shipping costs if the item is indeed defective or damaged.

7. Florida Specifics (Florida Statute § 501.142)

As a Florida-based retailer, please be aware of the following:

  • Clear Policy Display: This refund policy will be conspicuously displayed on our website (e.g., in the footer, during checkout) and/or at any physical points of sale.

  • Default 7-Day Refund (If No Policy Posted): Florida law states that if a retail establishment does NOT post a sign or policy stating its refund, credit, or exchange terms, then a customer is entitled to a refund on merchandise within 7 days of purchase, provided the merchandise is unused and in its original carton (if one was furnished). By having and clearly displaying this policy, we are setting our own terms, which may exceed or differ from this default.

  • Exceptions: Florida law also exempts certain goods from the general return requirements, such as custom-made goods, custom-altered goods, and goods that cannot be resold due to health or other regulations. Our policy reflects these general exceptions where applicable (e.g., undergarments, swimwear).

8. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

9. Contact Us

For any questions about our Refund & Exchange Policy, please contact us at:

Email: [Your Customer Service Email Address] Phone: [Your Customer Service Phone Number (Optional)] Address: [Your Business Address - if applicable for returns]

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